Unable to update Windows 8.1:Administrator privileges to install Windows 8.1

Follow me When attempting to update Windows 8 to Windows 8.1 from the Windows Store you may encounter this error message: “You need to use an account with Administrator privileges to install Windows 8.1, try logging in with the user account of an administrator of this PC and trying the update again” Steps to resolve the issue 1) Use the following link to check if the machine is a Trusted PC http://windows.microsoft.com/en-in/windows-8/what-is-trusted-device Follow the steps make it a Trusted PC on the web link 2) Uninstall KB 2871389  and then reinstall this update, it may not be installed properly Follow...
Interactive Services Detection Java Error

Interactive Services Detection Java Error

Follow me Suddenly, probably after some Java updates were installed, we started to get the Interactive Services Detection message on our screen, As the details suggested the error was for some JRE (Java Runtime Environment) issue, though all the Java dependent applications were working OK on the PC. Still it was quite bugging to get this message Poping on screen repeatedly.   Fortunately troubleshooting this issue was quite simple for us. we followed the following steps 1) Download JavaRA from singular Labs and got the program running.  JavaRa is a tool which helps clean up the dirty install of Java’s from a computer 2) JavaRa detected multiple versions of Java on my PC ie Java7 update 67 (64bit) and Java 7 update 71 (64Bit) 3) Proceed with the wizard to cleanup the Java , the first option was to uninstall it using the original uninstaller, Thankfully that worked fine for me. However I am sure else JavaRa would have cleaned up Java manually for me 4) I uninstalled both the versions of Java from my PC and rebooted it. 5) Post reboot , I went to the Oracle site here to download the latest version of JRE Java 7 update 71 (64Bit) as of now and than installed it successfully on my PC 6) Rebooted the computer and validated my Java dependent applications are doing fine. Hope these instructions help you to fix the issue at hand, for paid support options feel free to reach out to us Here Follow me...

How to Perform a Clean Boot on Windows 8, and Windows 8.1

This article explains the step-by-step procedure to do a clean boot of you Windows 8 or Windows 8.1 OS. This procedure can only be performed by users with Admin rights on the PC. What is Clean Boot Clean boot is a process to disable all Third Party Services and Software, and only using minimal set of Drives and Startup Items. Why Clean Boot your OS Consider a scenario that when you turn your PC on and you you don’t get the PC to work normally. You are not sure on what’s causing the issue. You start your PC in the Safe Mode and all you no longer see that issue. Here is when you are  suggested to perform a clean boot, to troubleshoot or identify issues with your PC. This process disables all third party services and doesn’t start any of the startup item. Hence it helps in understanding the issues. You should first start with clean boot and if that works better for you, then reverse the procedure by enabling the services and startup item one by one and identify what’s causing the issue. How to do a Clean Boot on your Windows 8 or Windows 8.1 Note: Ensure that you are logged in as an Administrator on the PC. Also consider that some functionalities of your PC may not work. Once you reboot your PC normally again, all the functionalities, and errors (if any) will be back as well. 1. Move you Mouse Cursor to the top right corner of the screen, or swipe in from the right edge of the screen (for Touchscreen Monitors) and then tap or...

Unable to Start Windows Search Service on Windows 2012 Server

Follow me We recently got an issue where the Windows Search service wasn’t getting started on a Windows 2012 Server, although the indexing status shows the service is running but when you actually start it, it fails. Following event is also logged in application log Faulting application name: SearchIndexer.exe, version: 7.0.9600.16384,  
Faulting module name: msvcrt.dll, version: 7.0.9600.16384,  
Exception code: 0x40000015 
 
Faulting application path: C:\Windows\system32\SearchIndexer.exe 
Faulting module path: C:\Windows\system32\msvcrt.dll  We did some research and tried following steps on the machine’s registry, Took Ownership and full control over the following key and all the keys under it HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search Deleted  HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search Key Also imported the keyHKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search from a working Windows 2012 server. Performed multiple reboots of the server, however the service still fails to get started. How we fixed it We executed a Procmon scan to find that some estranged data in this HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Search\CrawlScopeManager reg key was causing the search service to crash. We tried to rebuild the searcher index manually by editing the following registry key: HKLM/Software/Microsoft/Windows Search/SetupCompletedSuccessfully to zero and then restarting the machine. It still didn’t fix the issue and we did get the Estranged data back in CrawlScopeManager key. As the key got repopulated, we were confident that its something which is still there and is pushing the changes on server, obviously sounds like a group policy. To rule out group policy issues we 1) Placed the server in a test OU with blocked inheritance 2) Disabled the local GPO on the server 3) Rebooted the server couple of times and still the corrupt value managed to sneak back in under CrawlScopeManager Key It...