System Restore Error- Access is denied- (0x8007005)

Follow me Recently a client came to me with an issue related to restore point. Everytime he tried to create a restore point he gets an error message saying Access is denied (0x8007005). So if you are also facing the same error, here is a step by step solution to deal with it. First and foremost is to check the Anti- Viruses, if you have some antivirus like Norton or Symantec then try disabling it and try to create a restore point again. Still not able to create a restore point, check if Volume shadow copy service is running or not and also if its status is Automatic or not. What service was disabled? The service should be running and its status should stay Automatic. Still cannot create restore point. Luckily there is another thing that worked for few users, try turning off system protection and then turning it back on. It’s simple, just go to My Computer -> system properties -> on the right do you see “system protection”, click on it -> in the protection settings, select the C: and click configure (just below that box). A new dialog box will open in front of you, select the radio button saying “disable system protection” and select OK. OK again. Let’s try to create a restore point again, still giving an error. No problem lets move to the next step. Clean Booting, it has been noticed by many people that sometimes Clean booting does help. for clean booting, Go the the command prompt, type msconfig. A new dialog box will open in front of you. Go to startups tab, uncheck all...

Windows Server2012- Windows update fails with code- 8024402C

Follow me One of our client reported an issue performing windows update on a Windows 2012  Server, it failed with the following error Windows could not search for new updates with Error Code- 8024402C I begin with the standard windows update troubleshooting as listed below 1) Restarted Windows update service. 2) Validated the Server is not pointing to a WSUS server (follow the steps below)       open registry editor and navigate to following location HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\WindowsUpdate\AU Make sure USEWUSERVER is set to 0, if not make it 0 and reboot the server As the server is backup, ensure that the value is still 0, if it turns back to 1 then most likely its being pushed by a group policy. You would want to lookup the policy and disable the setting. Now you can try to Update your Windows. If this helps then great, otherwise go for Next step. 3) Open your Cmd prompt as Administrator and perform the following command wuauclt /detectnow wuauclt /resetauthorization /detectnow wuauclt /reportnow Note- When you run the comands, You’ll not receive any output, but the comands will work. now again try to Update your Windows. Still error is generated, no problem, just move to next step. 4) Rebuild windows update catelog with below steps Stop the Windows Update service. Open My Computer. Go to C:\Windows here you can see a folder named SoftwareDistribution. Rename this folder as SoftwareDistribution.old . Now get back to services snap-in and Start the Windows Update services. In most of the case, rebuilding windows update catelog takes care of the issue, However if you are the special one like me...

Unable to Change IE Zone Security Settings

Follow me Recently experienced an issue where the IE Zone Security settings for Internet zone were set to High, and are unable to modify it. The Default Level button is grayed out, and when we click on Custom Level, it only showing High (default) as an option. You may have noticed that the High is set to default, and we have no other options to choose from. In order to fix the issue, you can simply reset the IE settings to default. Follow the steps to do so. 1. Open Internet Options. (Window key + R – Type: inetcpl.cpl and press OK) 2. Click on Advanced then click on Reset Button. 3. Press OK on the next screen, and than close the Internet Options window. Now, launch the Internet Options again, and go to Sites, you have all the default options available. Please feel free to reply with your comment if any questions. You can also visit Pledge Technologies for paid technical support. Follow...

IE Proxy Setting Keeps Changing

Follow me I worked on an issue recently where the IE Proxy Setting would keep on enabling by itself no matter how many times you disable them. I googled on the issue and found numerous articles and posts suggesting different solution, and none of them worked. I ended up running multiple scans to check for any Malware, Adware, Virus, and Spyware etc., and all would may show that there is problem, and is fixed. However, every time I disable the IE Proxy Setting, it would enable again all by itself. Solution: After spending hours, here is how I resolved it, and I’m sure that you’ll be able to do it by yourself. Please note that this article applies to all version of Microsoft OS like Windows 7, Windows 8, Windows 8.1, Server 2003, Server 2008, Server 2012, etc. Download Process Monitor from Microsoft. (If your PC is not connecting to internet, do it from another PC, and transfer file) Extract the files and launch the application. First step is to Stop the Capture, by either CTRL + E  or clicking on the icon . Disable all the filters except Registry Activity. This is all we need in this particular scenario. Also clear the logs by pressing CTRL + X or the icon . Go to Start — Run (or press Window Key + R) — Type inetcpl.cpl — Go to Connections Tab– than to LAN Settings. Bring the Process Monitor and LAN Settings window side by side. Start the Capture on Process Monitor by clicking on the icon  or press CTRL + E. On the LAN Settings window, uncheck the box for “Use...
Interactive Services Detection Java Error

Interactive Services Detection Java Error

Follow me Suddenly, probably after some Java updates were installed, we started to get the Interactive Services Detection message on our screen, As the details suggested the error was for some JRE (Java Runtime Environment) issue, though all the Java dependent applications were working OK on the PC. Still it was quite bugging to get this message Poping on screen repeatedly.   Fortunately troubleshooting this issue was quite simple for us. we followed the following steps 1) Download JavaRA from singular Labs and got the program running.  JavaRa is a tool which helps clean up the dirty install of Java’s from a computer 2) JavaRa detected multiple versions of Java on my PC ie Java7 update 67 (64bit) and Java 7 update 71 (64Bit) 3) Proceed with the wizard to cleanup the Java , the first option was to uninstall it using the original uninstaller, Thankfully that worked fine for me. However I am sure else JavaRa would have cleaned up Java manually for me 4) I uninstalled both the versions of Java from my PC and rebooted it. 5) Post reboot , I went to the Oracle site here to download the latest version of JRE Java 7 update 71 (64Bit) as of now and than installed it successfully on my PC 6) Rebooted the computer and validated my Java dependent applications are doing fine. Hope these instructions help you to fix the issue at hand, for paid support options feel free to reach out to us Here Follow me...