by Shishir Chandrawat | Oct 23, 2014 | Exchange 2007, Exchange 2010, Exchange 2013, Exchange Online, Outlook 2007, Outlook 2010, Outlook 2011 for Mac, Outlook 2013
Follow me Ever wondered about people complaining that they got weird attachment with your email named WinMail.dat, they even try to open it but it didn’t open, actually they didn’t have a program capable to open that file. It was the Job of their email client (Mac Mail, Mozilla Opera) whatever they were using and that’s the sole reason that it removed all the styling which you did in your brand new Microsoft outlook and attached it as a strange file called WinMail.dat and presented the user with a dull text only email. Here is what Microsoft says about it: By default, email messages that are sent from Exchange Online in Office 365/Outlook 2013/Microsoft Exchange Server use the Transport Neutral Encapsulation Format (TNEF) format. Messaging systems that aren’t based on Microsoft Exchange may be unable to interpret messages that use this rich text format. If the recipient’s messaging system can’t process this format, a file attachment that’s called Winmail.dat is added to the message. So now that we know about the issue lets talk about the solution. Well as we have already explained that the issue is not with your computer but with the outdated email client that Recipient using. What needs to be done is that you send him an email in plain text which his email client can understand. So we have a couple of options here. If the recipient is someone to whom everyone (in your company) sends email and its an issue with everyone then we can do a change on the exchange server itself or if its only your problem then you can make...
by Shishir Chandrawat | Oct 7, 2014 | Apple, OS X, Outlook 2011 for Mac
Follow me We have faced multiple issues with Offline Address Book (OAB) with Mac Outlook 2011 and the most common culprit is found to be some kind of Corruption in OAB. Symptoms Outlook 2011 fails to Display Offline Address Book Steps to rebuild Offline Address Book (OAB) for Outlook 2011 for Mac 1) Quit Outlook completely (Ensure Outlook and Database Daemon process is quit completely from “Activity Monitor”) 2) Remove the default/active identity folder from ~/Library/Caches/Outlook/(Identity) Directory 3) Restart Outlook 4) Wait for 15-20 minutes and check if OAB gets listed, The process may take longer depending on your speed and connectivity to Exchange Server, It would be unwise to leave outlook running over night as well before trying any further troubleshooting. Follow...
