Planning to upgrade to Outlook 2016 ? Better Think Again !!! Error :Outlook cannot log on

Follow me If your organization is planning to upgrade all their PC’s to Office 2016 or just Outlook 2016 then I would recommend you to wait a little longer especially if you are on Office 365.  Reason being yet again, the biggest multibillion $$ IT software company is doing the beta testing on its customers, because of which its own products Outlook 2016 and Office 365 are having issues to seamlessly connect to each other. The functionality of Autodiscover is supposedly changed in Outlook 2016 and I can only guess but probably for that reason 9 out of 10 times when you uninstall your existing Office 2013 or 2010 and install the new and flashy Office 2016 (Outlook 2016) you end up having the following error. Outlook cannot log on. Verify you are connected to the network and are using the proper server and mailbox name. The Microsoft Exchange information service in your profile is missing required information. Modify your profile to ensure that you are using the correct Microsoft Exchange information service. The only solution we have found to this issue so far is to rebuild the Outlook profile for the user and that works again 9 out of 10 times.  In some rare cases we ended up creating a completely new User profile and then obviously new outlook profile with in it. We have seen this issue happening so far with Office 365 users, as we have a lot of eager customer trying to jump to their included version of Office 2016 so we are really unhappy with it and now we are asking the customer to...

Office 365 Providing Solution for Shared mailbox limitations

Office 365 shared mailbox is a great tool that can manage customer’s email queries very easily as it allows a group of employees to respond to a customer’s query and manage a mailbox. A shared mailbox doesn’t have its own username and password. Shared mailbox has made it way easy for a group of employees to monitor emails from customers and manage related emails. Employees can send emails from a common email address. When an employee responds to a Customer email query sent to shared mailbox, then that mail appears to be from shared mailbox and not from the Individual user.  Shared mailbox sent items limitations that causes compliance/regulatory issues for most of the customers utilizing shared mailbox is fixed now, but before going to the solution we should take a good look at the issue that was being faced by many using Shared Mailbox. Whenever a user replies to the Customer’s query using shared mailbox, the mail goes directly to sent items of sender instead of shared mailbox sent items. In case some issue occurs then admins had to run Mailbox Audit Logging to find the sender of the mail. It just wastes a lot of time and energy and causes issues for an Organization using Shared mailboxes. To meet the compliance requirements organizations need control over shared mailbox sent items. Several customers of mine has not considered to upgrade to Exchange 2013 or migrate to Office 365 due to this limitation of sent items as even Microsoft doesn’t have control over Shared mailbox sent items in Exchange 2013 and Exchange Online and as a solution Customer need...

Setup Office 365 Email on Outlook 2010/2013

Setup Office 365 Email on Outlook 2010/2013 This Article provides the step by step instruction to Setup Office 365 Email on Outlook 2010/2013. If you are using Outlook for the first time on this PC, Launch Outlook and go to step: 5, else Launch Control Panel. (Start – Control Panel) Under Control Panel: In category view: Click on User Accounts and Family Safety, then double click on Mail In Icon view: Double click on Mail Icon. Click on Show Profiles… button   Click Add button, Type a name for your new email profile, and click on OK   Now, you may have a pre-filled form with your email address or may be asked to fill-in your Name, Email Address, and your Email Password. Enter all the details as provided by your Administrator, and click on Next.   Imp: If you are using Outlook 2013, continue with step 7, else simply click on Finish. Once the check is complete and you are ready to finish, check the box for Change Account Settings, and click on Next.   On this screen, ensure that you move the slider to the extreme right. This will ensure that Outlook will download all the emails from the server. Also ensure that the checkbox “Use Cached Exchange Mode” is also checked. Click on Finish.   Now, you’ll be back to the Mail window. Change the default Profile “Always use this Profile” to the one you have just created, and click on Apply, and then OK.     Launch Outlook. (If already open, close and launch it again). You may be prompted for username and password again. Enter your complete...

Unable to open Access 2003 DB with error “Database or Project contains a missing or broken reference to the file “MSword.olb”

Problem: Unable to open Access 2003 DB with following error “Database or Project contains a missing or broken reference to the file “MSword.olb” Troubleshooting Troubleshot the issue and found article, suggesting to use Alt F11 with DB open to access VBA mode and disable the missing references But  our DB was not coming up, after some tries finally was able to open the DB Alt F11 is not opening VBA mode, researched further and found that it could have been disabled as a security feature on the DB Tried few other steps to VBA mode with no success Researched more on the issue but no success Opened the another backup of the same file just above it and that seemed to open alright but we need this copy Solution Restored a file from a backup from couple of days back and it seems to work fine I am not suggesting the above as a solution but rather find that it was simpler to restore the backup, so if possible you should also just restore the backup...