Recently a client came to me with an issue related to restore point. Everytime he tried to create a restore point he gets an error message saying Access is denied (0x8007005).

So if you are also facing the same error, here is a step by step solution to deal with it.

First and foremost is to check the Anti- Viruses, if you have some antivirus like Norton or Symantec then try disabling it and try to create a restore point again.

Still not able to create a restore point, check if Volume shadow copy service is running or not and also if its status is Automatic or not. What service was disabled? The service should be running and its status should stay Automatic.

Still cannot create restore point. Luckily there is another thing that worked for few users, try turning off system protection and then turning it back on. It’s simple, just go to My Computer -> system properties -> on the right do you see “system protection”, click on it -> in the protection settings, select the C: and click configure (just below that box). A new dialog box will open in front of you, select the radio button saying “disable system protection” and select OK. OK again. Let’s try to create a restore point again, still giving an error. No problem lets move to the next step.

Clean Booting, it has been noticed by many people that sometimes Clean booting does help. for clean booting, Go the the command prompt, type msconfig. A new dialog box will open in front of you. Go to startups tab, uncheck all the options, next goto the services tab. On the bottom left, check the box saying “Hide all Microsoft services”, now disable all the services (if you are connected remotely make sure the service for that application is running, also in startup tab that application is checked). Click apply and click ok. After Ok the system will ask for reboot, go ahead and reboot the system. When the system is up, try to create a restore point now.

Restore Point Created!! great. If still not able to create, then let’s check our group policies.

For Windows 7 Ultimate, Business or Enterprise edition which has Local Group Policy, or computer joined to domain and has Active Directory-based GPO, the group policy can be used to disable UAC for local computer or many computer across large networks at once.

Enter GPedit.msc in Start Search to run Local Group Policy editor. (Or gpmc.msc to run Group Policy Management Console for AD-based domain GPO editor).
Navigate to the following tree branch:
Computer Configuration -> Windows Settings -> Security Settings -> Local Policies -> Security Options

In GPMC, browse to the required GPO which is linked to the domain or OU where the policy wants to apply.

Locate the following policy in the right pane:
User Account Control: Behavior of the elevation prompt for administrators in Admin Approval Mode

Set its value to Elevate without prompt.

Locate the following policy in the right pane:
User Account Control: Detect application installations and prompt for elevation

Set its value to Disabled.

Locate the following policy in the right pane:
User Account Control: Run all administrators in Admin Approval Mode

Set its value to Disabled.

Locate the following policy in the right pane:
User Account Control: Only elevate UIAccess applications that are installed in secure locations

Set its value to Disabled.

Disable UAC with Group Policy
Restart the computer when done.

Now go ahead and try to create a restore point, Created. Great.

If you are still unable to unable to resolve the issue, you can leave a comment and we will try our best to help you, if it’s an immediate requirement, you can use our paid support options, checkout support plans in top menu.

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