In recent past more than couple of customer reported the following error while trying to access the shared calendar on Office 365 with outlook 2013.
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Step 1: Try accessing the same shared Calendar’s from OWA (Outlook Web Access , in case of office 365 the URL is Mail.office365.com), if you can view the required Shared Calendar there than the permissions should be all right.
Step2: If unable to access the shared Calendar from OWA as well, than we need to validate the permission
Step3: To check the permission, login to OWA as the user who is sharing the calendar, then go to calendar and right click on the calendar and click permissions. We should be able to see the permissions here, make sure the problem user has desired permissions here.
Step4: If the desired permissions are missing than again right-click the required calendar and use the Share option this time, Share the calendar with problem user along with desired permissions
Step5: Now that we have all the permissions in order and more importantly we can view the required calendar’s in OWA , but we still have the following Error in Outlook, follow the below steps
Step6: Open outlook and go to calendars, right-click and delete all the shared calendars for which we are getting the above error.
Step7: from the top menu, select open shared calendar and reopen the same calendar’s again. Now you shouldn’t have the error any more.
Hope you liked the article, for more solutions or reporting new issue, feel free to start a new thread on our forum
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