Suddenly, probably after some Java updates were installed, we started to get the Interactive Services Detection message on our screen, As the details suggested the error was for some JRE (Java Runtime Environment) issue, though all the Java dependent applications were working OK on the PC. Still it was quite bugging to get this message Poping on screen repeatedly.

Interactive Services Detection error for Java

Interactive Services Detection error for Java

Interactive Services Detection Error Message viewed

Interactive Services Detection Error Message viewed

Detailed view of the interactive screen error

Detailed view of the interactive screen error

 

Fortunately troubleshooting this issue was quite simple for us. we followed the following steps

1) Download JavaRA from singular Labs and got the program running.  JavaRa is a tool which helps clean up the dirty install of Java’s from a computer

2) JavaRa detected multiple versions of Java on my PC ie Java7 update 67 (64bit) and Java 7 update 71 (64Bit)

3) Proceed with the wizard to cleanup the Java , the first option was to uninstall it using the original uninstaller, Thankfully that worked fine for me. However I am sure else JavaRa would have cleaned up Java manually for me

4) I uninstalled both the versions of Java from my PC and rebooted it.

5) Post reboot , I went to the Oracle site here to download the latest version of JRE Java 7 update 71 (64Bit) as of now and than installed it successfully on my PC

6) Rebooted the computer and validated my Java dependent applications are doing fine.

Hope these instructions help you to fix the issue at hand, for paid support options feel free to reach out to us Here

 

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An automobile enthusiast at heart and computer geek by profession, started my Career with MS in 2005.Left Jobs and started Pledge Technologies (the parent company to Grishbi) back in 2009.We have been providing IT consulting to various Small and Medium businesses across US and UK since then.Our company specialises in Microsoft Server technologies like AD, Exchange, the rest and with numerous Office 365 migrations under our belt, we quite an expert with that too. Whatever we learn in our day to day life, we share it back on Grishbi as a Thank for all the love and support our customers have given us.
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