This article will explain how to retrieve info about the active and also identify inactive mailbox on the Office 365 Portal. Unfortunately, this is no PowerShell command to get this info, or to find who’s logging in actively to their mailbox. Microsoft did come up with a way to fetch a report of the inactive users. Here is how:
- Login to Office 365 Portal using an Admin Account (http://portal.microsoftonline.com)
- On the Left Pane, click on REPORTS, than under mail click on Active and inactive mailboxes (As shown in Picture below)
- On the next page that opens, you’ll be able to see all you need. If you click on Bar visible with the count of users (None visible in the picture as I don’t have any inactive user in my account), you’ll see the list of Display Name, Last Login Date, and Inactive Days.
- You cannot sort this info on the page. Although you can export the results in a CSV File, and further analyze the info you need.
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Passionate for Latest Gadgets, a Computer geek by Hobby, and luckily Profession too. Started my career in 2005 with IBM, worked with Microsoft later. Back in 2009, started Pledge Technologies (www.pledgetechnologies.com) (parent company to Grishbi). We, at Pledge Technologies, provide IT Consulting to SMBs across US & UK. Specialized in Microsoft Technologies like AD, Exchange, etc., and lot of experience of Office 365 Migration for various clients. Grishbi is a platform where we express what we learned today, and share it with world.
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Any idea why my list would be blank when running this? I tried the download csv link and that is blank as well.
Hello Dan
Thanks for reaching out to us. Most likely a powershell syntax issue with your command. What we provide on grishbi is best of our knowledge so far, if the given information is not enough to solve the issue, I request you to open a paid support incident with us by dropping an email at support@pledgetechnologies.com. We will be more than happy to resolve the issue for you
Regards
Shishir
Thank you, thank you, thank you! It took me an hour to find this answer. I don’t know why MS has to make it so hard!
Hi Tanya, Thank you for the kind words. Thanks to MS too as they make things harder and harder, and eventually keeps me in business 🙂 Our primary business is Pledge Technologies where we provide Technical assistance with IT related Projects, Email Migrations, Technical Resources etc. You are always welcome visit us at Pledge Technologies (http://www.pledgetechnologies.com/) if you need any Technical Assistance.